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Beware fake ‘info alert’ emails from banks

Beware fake ‘info alert’ emails from banks

On September 8, a Coast resident reported being defrauded of a very large sum of money after responding to what appeared to be a legitimate “Info Alert” from her bank advising her that her credit card had been compromised and that she should contact the bank immediately at the number provided. The resident made the call and spoke to someone purporting to be with her bank. The fake representative asked the resident for her credit card number, date of birth and mother’s maiden name. The resident complied and shortly afterward, discovered close to $20,000 taken from her credit card. The legitimate fraud department of the resident’s bank then called her and placed a hold on her account. The next day, the fraudster managed to lift the hold on the resident’s account, likely because they had so much of her personal information handy, but again, the proper bank authorities placed another hold on the account, mitigating any more loss. The resident, who is not being held liable for the loss, was advised to contact the Canadian Anti-Fraud Centre.

Submitted by RCMP

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