British Columbians will have the additional convenience of being able to renew their ICBC auto insurance online starting in May 2022.
When ICBCs online insurance model launches, customers will be able to renew personal insurance and get temporary operation permits, with some restrictions. More products are expected to be made available in the future.
“We know British Columbians want more convenience when they purchase and renew their auto insurance,” said Mike Farnworth, minister of public safety and solicitor general. “This is another important step to make ICBC work better for British Columbians. While we make progress toward online renewals, our main focus remains on delivering Enhanced Care coverage and an average 20 percent reduction in insurance rates for British
Columbians.”
The regulatory and technical work required for these online services will take place over the coming year. This includes consultations to ensure BCs broker community is ready for the forthcoming changes and the development of regulations that are needed relating to the licence plate decal requirement. Decal-related consultations are underway with stakeholders, including brokers, police agencies and road safety partners, and a decision on the future of the decal requirement is expected in 2021.
In addition to offering email and phone insurance renewal options during the COVID-19 pandemic, ICBC recently launched email sign-up to send important communications like renewal reminders to customers. It has also started direct deposit registration as the latest initiative in its shift to more online services.
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